Thank you for taking our survey. It should only take you a few minutes and your feedback will help us improve our overall customer experience. As a thank you, please enjoy a 15% discount on your next purchase (offer expires 12/31/24). You will receive your unique PROMO code at the end of the survey. Your answers are anonymous and confidential. Thank you once again for your time and feedback!

Please enable JavaScript in your browser to complete this form.

1Questions 1-3

2Questions 4-7

Overall, I found SALONORY.com easy to use and an enjoyable experience.

• Strongly Disagree
• Disagree
• Neutral
• Agree
• Strongly Agree

When I shop online for professional products for my salon, the most important things that I look for are: (Select all that apply).

• Free Shipping or Low Shipping Thresholds
• Range of Delivery Options (3-5 days, express, next day, same day)
• Return Policy and Ease to Return
• Brand and Product Selection
• Promotions and Sales
• Loyalty Program
• Customer Service
• Sustainability (products, packaging, services)
• Account Management Features (order history, order details, etc.)

Overall, I found SALONORY.com easy to use and an enjoyable experience. *

• Strongly Disagree
• Disagree
• Neutral
• Agree
• Strongly Agree

Next

How likely are you to recommend SALONORY.com to friends or colleagues in the future? 0 [least likely] through 10 [most likely]

Not at all Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

What I liked most about SALONORY.com is:

What I liked least about SALONORY.com is:

What suggestions or recommendations do you have for us to improve the overall experience on SALONORY.com?

Submit