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SALONORY Survey with Coupon Incentive August 2024
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1
Questions 1-3
2
3
Questions 4-5
Overall, I found SALONORY.com easy to use and an enjoyable experience.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
When I shop online for professional products for my salon, the most important things that I look for are: (Select all that apply).
Free Shipping or Low Shipping Thresholds
Range of Delivery Options (3-5 days, express, next day, same day)
Return Policy and Ease to Return
Brand and Product Selection
Promotions and Sales
Loyalty Program
Customer Service
Sustainability (products, packaging, services)
Account Management Features (order history, order details, etc.)
How likely are you to recommend SALONORY.com to friends or colleagues in the future? 0 [least likely] through 10 [most likely]
Least Likely
Most Likely
0
1
2
3
4
5
6
7
8
9
10
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What I liked most about SALONORY.com is:
What I liked least about SALONORY.com is:
What suggestions or recommendations do you have for us to improve the overall experience on SALONORY.com?
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