Are you planning a staff meeting for the first time with your salon crew? Or maybe you’re looking for ways to add more structure and create more productive salon staff meetings? Either way, this article will share some helpful tips to help you get on track.
Salon staff meetings are critical to ensuring that your people are always working together, on the same page and are able to adapt when challenges arise. Although stylists may work independently throughout the day or have different schedules, a salon requires teamwork and synergy from everyone to be successful and adaptable. And it’s critical for salon managers to be in tune with their employees — from learning about their people’s needs to understanding which salon tools to invest in.
Creating that bond and accountability starts at the staff meetings. We’ll share some helpful tips below that can assist you in creating an agenda that unifies everyone.
11 Topics to Discuss with Your Employees
If you go into a salon staff meeting without an agenda or list of items to talk to your people about, the meeting may not be productive and it could fail to bring everyone together. Here are some must-have topics to discuss with your employees during every staff meeting.
1. Weekly or Monthly Goals
Every salon has a set of goals that they are working toward to keep business thriving. Whether you measure them daily, weekly or monthly, you should bring a list of goals to the staff meeting to share with everyone. Reminding your staff about important goals makes them equal stakeholders in your achievements, which inspires them to work toward these goals, too.
2. Reward and Share Accomplishments
Do you currently have a reward system in place for employees who are reaching milestones or helping their peers out? If not, you should adopt one and make it a point to recognize people who go above and beyond at the meetings. This is a great way to boost morale and unify a team.
3. Talk About Specials and Promotions
Are you running any specials or promotions? Bring these up to remind stylists and people to promote them. You can use this time to share interesting ways to tell clients about promotions and sell clients on any specials you’re offering.
4. Take Inventory and Ask Your People What They Need
Weekly meetings are a great time to ask your people if they need you to purchase new hair salon supplies and to find out if they are in need of any tools in order to do their job effectively.
5. Discuss Digital Marketing Strategies
Today, stylists not only need to be good at what they do, but they also need to be good at digital marketing in order to boost their own business and your salon’s business. Staff meetings are a great time to discuss salon marketing initiatives and goals to help get your stylists excited about sharing their work on social media.
6. Overview New Services
Is your salon adding new services to its offerings? If so, this is a great time to educate your people on the new services and solicit feedback.
7. Discuss Client Feedback
An important part of keeping a salon’s business running well is listening to and implementing client feedback. Whether you have heard good or bad reviews, the staff meeting is a great place to tell your people about the feedback and implement a plan to improve.
8. Talk Schedules
Whether your salon or stylists’ schedules change often or they are relatively the same, you should be discussing schedules with your staff at every meeting.
9. Share Educational Opportunities
Stylists need to be learning the new trends before their clients start asking for them. To help get your stylists ahead, you can either offer education during the staff meeting or share educational opportunities with staff to empower them and enhance their skills.
10. Assign Cleaning Duties and Chores
Everyone has to pull their weight around the salon, even when it comes to cleaning and chores. The staff meeting is a great place to introduce a cleaning and chores schedule and assign staff certain tasks.
11. Educate Stylists on Product Offerings
A big part of a stylist’s role is to sell salon products to their clients. However, it can be hard to do so when you aren’t familiar with the products or their benefits. You can further empower your stylists by using staff meetings to educate them on the products you sell.
It sounds like you’re ready to host the most productive staff meeting going forward! Your stylists and people will thank you for being so organized!
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